
Our library
Resources
Explore educational guides, eBooks and webinars designed to help you tackle the big (and the everyday) customer data marketing challenges.


Hybrid CX is here to stay; it’s time to embrace it
To attract and retain today’s promiscuous, channel-hopping consumers, clicks-and-bricks retailers must embrace the hybrid customer journey to meet…

Optimising abandoned basket and browse campaigns
There’s nothing that stings quite the same as knowing a customer filled …

5 observations about retention and loyalty
We recently attended the Advanced Loyalty and Retention Conference and
noticed that five common themes came up time and time again.

Planning-inc and ELVIS partner to deliver next-generation CRM
ELVIS and Plinc will leverage unexpected and unforgettable creativity, powered by intelligent data science, to drive long term value creation throughout the…

Going full circle: A guide to the circular economy & sustainability in retail
As consumers look increasingly to brands with innovative sustainability …

Top 5 ways to tackle today’s retail marketing challenges
Check out the top 5
solutions to tackle today’s retail marketing challenges.