Breakfast briefing with the DMA

Creating loyal, repeat customers

30 January 2025
Ducie Street Warehouse
Ducie St, Manchester
8:30 – 11:30am

Complete the form to register your interest in attending Plinc and the DMA’s breakfast briefing on fostering customer loyalty and driving repeat purchases.

Learn more about the event

What’s on the agenda

Join senior CRM and customer marketing professionals for an insightful breakfast session focused on creating customer loyalty.

30 January 2025
Ducie Street Warehouse

  • Complimentary breakfast
  • Consumer insights – Inform your strategy with generational insights from Plinc’s latest consumer research, One More Time: Creating Loyal, Repeat Customers presented by Stuart Russell, Chief Strategy Officer at Plinc.
  • DMA Customer Experience Report – Gain insights from Ian Gibbs, Data & Insight Director at DMA, on how marketers are adapting loyalty strategies post-cost-of-living crisis, rewarding customers sustainably, and reconnecting with evolving consumer expectations.
  • Panel discussion and Q&A – Hear from a panel of industry leaders in a discussion led by Stuart Russell on repeat purchases and loyalty.
  • Networking

Please note that this event is by invitation only. Register your interest by completing the form, and if you meet our selection criteria, we’ll be in touch with further details.

Food for thought

Get the juices flowing with more resources on creating loyal, repeat customers.

Get in touch for a virtual one-to-one session.

Unlock Loyal, Repeat Customers Across Generations

Curious about what fuels customer loyalty across all age groups? Our latest report reveals essential insights to help you tailor your approach for every generation. 📊🔍

Read the full report