
Breakfast briefing
The Personalisation Payoff: Trust, Timing and What Drives Real Response
25 September 2025
Mary Ward House
Tavistock Square, London
8:30 – 11:30am
Complete the form to register your interest in attending Plinc’s latest breakfast briefing. Get a first look at new consumer insight into how trust, volume and personalisation tactics affect response and reshape CRM strategy.
What’s on the agenda
Join senior CRM and customer marketing professionals for a focused morning on what personalisation really delivers and how to do it better.
25 September 2025
Mary Ward House, Tavistock Square
- Complimentary breakfast provided
- New research reveal – The Personalisation Payoff – Be among the first to hear findings from Plinc’s latest national consumer survey that explores how trust, message volume and personalisation tactics influence customer response and where brands are falling short. Presented by Stuart Russell, Chief Strategy Officer at Plinc.
- Panel discussion and Q&A – Hear from a panel of industry leaders in a discussion led by Stuart Russell on where teams should focus next and smarter personalisation.
- Networking
Invitation Only
This event is by invitation only. Register your interest by completing the form. If you meet our attendance criteria, we’ll be in touch with further details.

Food for thought
Get the juices flowing with more resources on creating loyal, repeat customers.

Crew Clothing revamps customer data strategy with Unilyze
Crew Clothing have announced the onboarding of Unilyze, the Customer Data Platform (CDP) from Plinc (formerly Planning-inc), enabling the retailer to…

Leveraging first-party data and AI to drive purchase frequency
Discover how you can use first-party data and AI to drive purchase frequency and revenue.

One more time: Creating Loyal, Repeat Customers
Plinc’s first consumer behaviour report reveals how marketing and CRM professionals can drive customers of all ages to come back for more.
Can’t attend the briefing but still interested in learning more?
Get in touch for a virtual one-to-one session.