Customer retention is more important now than ever.
Customer marketers face an endless number of challenges, but one thing is clear: there has never been a more relevant time to focus on building stronger customer relationships.
In this eBook, you will learn:
- Why retention is so important right now
- The technical foundations required to build a great customer retention program
- 12 key strategies for retaining your customers
- Advice on enhancing your retention arsenal.
Click below to download the Key Retention Strategies eBook.
Resources
Three Key Takeaways from Customer Loyalty & Retention Conference in London
Building customer loyalty goes beyond innovation; it starts with a strong data foundation, intentional data collection, and personalisation that…
Unlocking the Secrets to Creating Loyal, Repeat Customers
Creating loyalty isn’t just about keeping up with trends—it’s about understanding why customers come back and how personalisation builds connections…
AI: A growing concern for customer marketing leaders
Why are senior marketers worried about AI? This blog uncovers the reasons behind the concerns and discusses how to overcome them.
3 examples of fixing data foundations
Explore how Halfords, M&S International and Crew Clothing resolved common customer data foundation challenges by starting with a simple use case.
Personalisation at scale in marketing
Personalisation has been a hot topic over the last 10+ years, so what’s preventing marketers from success? Learn about personalisation at scale and its…
Customer Data Foundations: Evolution, Challenges, and Solutions
A deep dive into customer data foundations.