According to a Pubmatic study that analysed 1 trillion daily programmatic bids, Apple’s iOS 14.5 update lowered IDFA presence by 30 percent. As a reminder, IDFA is a cookie-like identifier for mobile devices used to track and target individuals for advertisements.
The interesting part of this study is that advertisers pay 2.4 times more for an impression on a device with IDFA than on an anonymous device. This makes sense, as advertising on a device without an identifier is a complete shot in the dark. With that in mind, we can see that there is now a concrete and tangible measure for the value of privacy.
Advertisers pay 2.4 times more for an impression on a device with IDFA
The implication is that first-party data is indirectly getting more valuable by the same proportion. Brands are now realising that their opted-in first-party email list is of the highest value. Not only is it qualified by definition, but it is also very cost-effective to reach, especially in the context of the recent challenges with third-party advertising.
In a recent statement, Facebook shared they were projecting a $10B revenue loss in 2022 because of the dramatic decrease in IDFA presence. This illustrates how much value is locked up in data, but it also shows us something else: that the perception of value might be biased, wrongly undervaluing already-acquired customers. We’re by no means advocating against acquisition, but it’s clear that customers who have already opted-in need to be invested in.
There might be no better time to fix the leaky first-party data bucket, so if you need to get budget for your CRM project, these stats are a great proofpoint for the importance of customer-centricity and agile first-party data activation. You might not get 2.4x the initial budget, but this will undoubtedly give it some perspective.
Blog posts
Three Key Takeaways from Customer Loyalty & Retention Conference in London
Building customer loyalty goes beyond innovation; it starts with a strong data foundation, intentional data collection, and personalisation that…
Unlocking the Secrets to Creating Loyal, Repeat Customers
Creating loyalty isn’t just about keeping up with trends—it’s about understanding why customers come back and how personalisation builds connections…
AI: A growing concern for customer marketing leaders
Why are senior marketers worried about AI? This blog uncovers the reasons behind the concerns and discusses how to overcome them.
3 examples of fixing data foundations
Explore how Halfords, M&S International and Crew Clothing resolved common customer data foundation challenges by starting with a simple use case.
Personalisation at scale in marketing
Personalisation has been a hot topic over the last 10+ years, so what’s preventing marketers from success? Learn about personalisation at scale and its…
Customer Data Foundations: Evolution, Challenges, and Solutions
A deep dive into customer data foundations.